Security
Our Guarantee
Substitutions
Cancellations
Sale of Liquor
Privacy Notice
Legal Notice
Security: Your online security is critically important to us.
All information that you provide us with is encrypted and transmitted via 128 bit SSL (Secure Socket Layer). Such encryption is industry standard and is designed to protect your personal details.
You will know your details are being protected by:
- Looking for the padlock or unbroken key that will appear at the bottom of your browser when you are providing payment details
- Looking for the addition of an ‘s’ to the http: in the window bar at the top of your browser (making it https:)
In addition, we use a third party called Securepaytech to provide secure processing transactions. Securepaytech are a certified “Payment Gateway Provider” who process all credit card transactions on our website.
By using a Payment Gateway such as Securepaytech, all your credit card information goes straight to our bank. None of the Wineplus staff will ever see your credit card details.
Because we never see your credit card details, this means none are ever stored on our Server. As such, you will need to re enter your credit card details every time you make a purchase from Wineplus. This small inconvenience is well worth it for maximum security.
Our Guarantee:
At Wineplus, we stand behind the products we sell.
We take great care to carefully pack each gift box and we only use reputable couriers. If a gift box arrives in a damaged condition, we will gladly refund your money, or replace it. The choice is yours.
If you wish to return goods, please return them in their original packaging and let us know why you are returning it.
All sales are made under full compliance with the laws of New Zealand, including:
Fair Trading Act
Commerce Act
Sale of Goods Act
Consumer Guarantees Act
Substitutions:
In the event of a product not being available we will replace it with another of similar or greater value.
Cancellations:
It is very difficult to retrieve a gift box once it has been dispatched from our premises. As a result, we are unable to allow cancellations, and therefore refunds, once a gift box has been dispatched.
We are however, able to cancel an order and provide a refund if the gift box has not yet been dispatched.
Sale of Liquor:
To comply with the Sale of Liquor Act 1989, Wineplus Limited has a license to sell liquor, granted by the Christchurch City Council. Our license number is 060/OFF/40/2008 issued on 23rd July 2008.
Customers must be 18 or over and not be intoxicated to make purchases on this site. It is illegal to purchase alcohol when under the age of 18 and it is also illegal to make a false declaration of age in order to purchase liquor.
No liquor will be sold or delivered on Good Friday, Easter Sunday, Christmas Day or before 1pm on Anzac Day.
Privacy Notice:
We value your privacy and take every step to ensure that your information remains confidential. The statement below is a summary of the policies employed by Wineplus (WINEP). Please direct all enquiries to them through one of the following means.
Wineplus
10 Campion Place, Christchurch, New Zealand
Phone: +64 (0)3 322 5199
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
What personally identifiable information does WINEP collect from me?
WINEP does not collect private or personal information from this web site, except where you willingly provide it.
If you contact WINEP we may keep a record of that correspondence. WINEP occasionally asks users to complete surveys that we use for research purposes. Wherever WINEP collects personal information we make an effort to include a link to this Privacy Policy on that page.
What are cookies and does WINEP use them?
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. WINEP uses cookies solely for the purposes of enabling a more efficient navigation system while you are using our site. We do not use this cookie to collect information about the user.
With whom does WINEP share my information?
WINEP will not disclose any of your personally identifiable information except when we have your permission.
What is the WINEP policy on allowing me to update, correct, or delete my personally identifiable information?
You may edit any personal information that WINEP holds on you by contacting us via phone, fax, or e-mail. Your information can be updated, corrected or deleted at your request at any time.
How does WINEP protect my personal information?
As with all information, WINEP will never rent or sell your personal information.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, unless it is processed through a Secure Credit Card System such as that provided by Digiweb New Zealand. As a result, while we strive to protect your personal information, WINEP cannot ensure or warrant the security of any information you transmit to us via email or customer response form. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Additional Information
Questions regarding this statement should be directed to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Legal Notice:
INFORMATION ON THIS WEB SITE IS PROVIDED 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.
While every effort has been made to provide the most accurate information we advise that Information on this web site may contain technical inaccuracies or typographical errors. WINEP may at any time and without notice make improvements and/or changes in the products and/or the programs described in this information.
WINEP makes no representations whatsoever about any other web site which you may access through this one. When you access a non-WINEP web site, please understand that it is independent from WINEP, and that WINEP has no control over the content on that web site. In addition, a link to a non-WINEP web site does not mean that WINEP endorses or accepts any responsibility for the content, or the use, of such web site.
IN NO EVENT WILL WINEP BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
© Copyright Wineplus 2009. All rights reserved.
