FAQs

Do you deliver in all COVID Alert Levels?

We are 100% New Zealand owned and operated business.

We are open for orders in all Covid Alert Levels.

We are an online only retailer with no public contact and all our parcels are delivered by New Zealand Couriers.

There may be delivery delays in some regions due to altering COVID Alert levels and we thank you for your patience.

 

Do you include an invoice? My order is a gift.

We do not send invoices or any paper work with your gift box.

If you do want an invoice, please email us and request one.

Our gifts are beautifully presented.  Our wooden wine gift boxes are sustainably sourced NZ pine and are made right here in NZ.  All our gift boxes are tied with satin ribbon and a gift card with your message is attached.

Do you dispatch orders in the weekend?

We are closed Saturday and Sunday and all New Zealand Public Holidays. We dispatch orders Monday to Friday.

If you place an Overnight/Urgent order on a Friday, we will get it delivered to your recipient Saturday morning (if the area they live in has a Saturday delivery courier service).

If you place an order on a NZ Public Holiday, it will be dispatched the next business day. Please check with us if you are unsure.

What are the delivery terms/times?

We use New Zealand Couriers for all of our deliveries around New Zealand.

You can select a delivery date – on our order form there is an “order notes” area, pop your delivery date in there.

All of our parcels are tracked. NZ Couriers send you an email with all of the tracking information once they have scanned your parcel in.

Sorry, we do not offer same day delivery, but we can do Overnight Delivery.

Our free shipping option is 2 business days.  Our Overnight option is next business day (need your order by 2pm).  Our rural delivery is 2-5 business days, depending on region.

  • COVID Alert Levels may cause delays to these delivery times quoted above.
  • Extreme Weather events may cause delays to delivery times quoted above.

 

 

I just wanted to thank you for a truly wonderful service, the parcel arrived on Tuesday and my auntie was blown away

Thanks again

Georgina

quality

We use delicious, local, artisan products and partner them with fine New Zealand wines to create a range of gift boxes that your colleagues will truly appreciate.

choice

With Wineplus you can make your own selection of wine, whisky or port to accompany your gift box, allowing you to tailor this important part of the gift.

presentation

Each gift is beautifully packaged in a wooden gift box, with tasting notes for the wine and your personal message included.