Terms and Conditions

Security: Your online security is critically important to us
All information that you provide us with is encrypted and transmitted via 256bit SSL (Secure Socket Layer). Such encryption is industry standard and is designed to protect your personal details.

You will know your details are being protected by:

  • Looking for the padlock or unbroken key that will appear at the bottom of your browser when you are providing payment details
  • Looking for the addition of an ‘s’ to the http: in the window bar at the top of your browser (making it https:)

In addition, we use PayPal to provide secure processing transactions. PayPal are a certified “Payment Gateway Provider” who process all credit card transactions from our website.

By using a Payment Gateway, all your credit card information goes straight to our bank. None of the Wineplus staff will ever see your credit card details.

Because we never see your credit card details, this means none are ever stored on our Server. As such, you will need to re-enter your credit card details every time you make a purchase from Wineplus. This small inconvenience is well worth it for maximum security.

Our Guarantee

At Wineplus, we stand behind the products we sell.

We take great care to carefully pack each gift box and we only use reputable couriers. If a gift box arrives in a damaged condition, we will gladly refund your money, or replace it. The choice is yours.

If you wish to return goods, please return them in their original packaging and let us know why you are returning it.

All sales are made under full compliance with the laws of New Zealand, including:
Fair Trading Act
Commerce Act
Sale of Goods Act
Consumer Guarantees Act

Substitutions

In the event of a product not being available we will replace it with another of similar or greater value.

Refunds and Cancellations

It is very difficult to retrieve a gift box once it has been dispatched from our premises. As a result, we are unable to allow cancellations, and therefore refunds, once a gift box has been dispatched.

We are however, able to cancel an order and provide a refund if the gift box has not yet been dispatched.

Payment

Once your payment has been processed successfully you will receive a receipt from us via email. All prices are stated and charged in New Zealand Dollars (NZD). The name that will appear on your credit card statement will be Wineplus (2015) Ltd.

Sale of Liquor

To comply with the Sale and Supply of Alcohol Act 2012, Wineplus Limited has a license to sell liquor, granted by the Christchurch City Council. Our licence number is 60/OFF/79/2016 and expires on 04 Nov 2019. See License details here:

Customers must be 18 or over and not be intoxicated to make purchases on this site. It is illegal to purchase alcohol when under the age of 18 and it is also illegal to make a false declaration of age in order to purchase liquor.

No liquor will be sold or delivered on Good Friday, Easter Sunday, Christmas Day or before 1pm on Anzac Day.

Privacy Notice

We value your privacy and take every step to ensure that your information remains confidential. The statement below is a summary of the policies employed by Wineplus. Please direct all enquiries to them through one of the following means.
Wineplus (2015) Limited
4A St Judes Lane, Woolston, Christchurch 8062, New Zealand
Phone: +64 22 087 4836
Email: info@wineplus.co.nz

What personally identifiable information does WINEPLUS collect from me?
WINEP does not collect private or personal information from this web site, except where you willingly provide it.

If you contact WINEPLUS we may keep a record of that correspondence. WINEPLUS occasionally asks users to complete surveys that we use for research purposes. Wherever WINEPLUS collects personal information we make an effort to include a link to this Privacy Policy on that page.

What are cookies and does WINEPLUS use them?
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. WINEP uses cookies solely for the purposes of enabling a more efficient navigation system while you are using our site. We do not use this cookie to collect information about the user.

With whom does WINEPLUS share my information?
WINEP will not disclose any of your personally identifiable information except when we have your permission.

What is the WINEPLUS policy on allowing me to update, correct, or delete my personally identifiable information?
You may edit any personal information that WINEP holds on you by contacting us via phone, fax, or e-mail. Your information can be updated, corrected or deleted at your request at any time.

How does WINEPLUS protect my personal information?
As with all information, WINEPLUS will never rent or sell your personal information.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure, unless it is processed through a Secure Credit Card System. As a result, while we strive to protect your personal information, WINEPLUS cannot ensure or warrant the security of any information you transmit to us via email or customer response form. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Additional Information

Questions regarding this statement should be directed to info@wineplus.co.nz

Legal Notice

INFORMATION ON THIS WEB SITE IS PROVIDED ‘AS IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED.

While every effort has been made to provide the most accurate information we advise that Information on this web site may contain technical inaccuracies or typographical errors. WINEPLUS may at any time and without notice make improvements and/or changes in the products and/or the programs described in this information.

WINEPLUS makes no representations whatsoever about any other web site which you may access through this one. When you access a non- WINEPLUS web site, please understand that it is independent from WINEPLUS, and that WINEPLUS has no control over the content on that web site. In addition, a link to a non- WINEPLUS web site does not mean that WINEPLUS endorses or accepts any responsibility for the content, or the use, of such web site.

IN NO EVENT WILL WINEPLUS BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE, OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

“I just wanted to say thank you very much – my parents were absolutely delighted with the presentation of the wine/box/ribbon etc, I was delighted that they were delighted, and very impressed with your service all round.

Thank you!”

Chris

quality

We use delicious, local, artisan products and partner them with fine New Zealand wines to create a range of gift boxes that your colleagues will truly appreciate.

choice

With Wineplus you can make your own selection of wine, whisky or port to accompany your gift box, allowing you to tailor this important part of the gift.

presentation

Each gift is beautifully packaged in a wooden gift box, with tasting notes for the wine and your personal message included.